Shipping
We ship directly from Vancouver Island, BC, Canada. Every piece is finished and packed with SmashGrrrl flair before it heads your way.
Right now, we ship across Canada and the U.S. Stay tuned—global adventures are on the horizon.
We process your order within a day and it's in the care of a courier shortly afterward. We work with reliable, well known carriers who provide us with delivery estimates but, unfortunately, once it's in their hands we have no control over how quickly it gets to you. However, general timeframes are:
- Canada: 1–8 business days after it leaves our hands.
- US: 2-8 business days depending on customs.
You’ll get tracking info as soon as your order ships so you can get an idea of when to expect it.
Shipping is calculated at checkout. Orders over our $130 CAD free-shipping threshold ship free.
While most of our products are CUSMA exempt even with the de minimus removal, and we attach a certificate of origin to each shipping label, US-based customers could still be subject to tariff fees. We're working on quickly pivoting to garments that are made in the USA to get around this.
In the meantime, any fees are the responsibility of the customer.
Returns
We want you to love your gear. If something doesn’t fit or feel right, you can return or exchange within 30 days of delivery—as long as it’s unworn, unwashed, and in original condition.
Shoot us an email at hello@smashgrrrl.com with your order number and what you’d like to swap or return. We’ll guide you through the process.
Sorry, we don't. Return shipping costs are the customer’s responsibility (unless the product arrived damaged or defective).
Sorry, we don't. Return shipping costs are the customer’s responsibility (unless the product arrived damaged or defective).
Products & sizing
We prioritize natural fibers, ethically made garments, and always choose quality
that can handle real-life grit. Most of our tees are 100% cotton, garment-dyed
for that lived-in feel. Hoodies are a cozy heavyweight cotton blend.
Each product page includes a size guide. SmashGrrrl pieces are true-to-size for
a relaxed fit. If you like it extra roomy, size up. A little more snug, size down.
Yes! We use eco-certified water-based inks and pro-level print methods designed
to last through all your adventures (and your laundry).
Sustainability & Ethics
- Ethically grown cotton only
- OEKO-TEX® Standard 100 certified garments
- Water-based, non-toxic inks
- Local printing and low inventory to keep it low-impact
- Recycled/recyclable packaging that avoids plastic as much as possible
We’re not perfect, but we’re committed to being better—for you and the planet.
Check out our Ethics & Sustainability page for more info.
Other questions
If your order hasn’t shipped yet, email us ASAP at hello@smashgrrrl.com.
We’ll do our best to make it happen 'cause we're nice people who want you to be thrilled with your experience.
Yes! Digital gift cards are available—perfect for when you want to give rad but
let her choose her own path. We're working on putting these in the store but just email us in the meantime:
hello@smashgrrrl.com
Reach out to use at hello@smashgrrrl.com. We’re real people who want to help. Let us know what you need and we'll do our darndest to help.